Pegasus Email Client Being Flagged as a Trojan…

by DanB

Over the years I have highly recommended the Pegasus email client. I still do if you are an advanced user.

David Harris the creator of Pegasus sent this email that talks about Norton Antivirus flagging Pegasus as a Trojan. It is not. If you use Pegasus and Norton read this note carefully and protect yourself.

The Pegasus Mail web site is:

http://www.pmail.com/

Since a signature update on May 15, Norton Antivirus has begun detecting the Pegasus Mail executable program, WINPM-32.EXE as a trojan horse called “Trojan.Dropper”. The first symptom most people will have of this problem is the deletion of WINPM-32.EXE during a system scan.

Firstly, we wish to stress that there is no trojan horse in Pegasus Mail: the Norton Antivirus program is producing a “false positive” – an incorrect analysis based on poor or erroneous signature information.

Secondly, you will not be able to recover from this problem without first amending your Norton Antivirus installation, since it will automatically delete any attempt to download or reinstall the Pegasus Mail program.

There is a comprehensive thread describing this problem and offering some short-term workarounds on our community web site, here:

http://community.pmail.com/forums/thread/659.aspx

It is our belief that you will get very little technical assistance from Symantec on this issue, but we urge you to try anyway if you encounter this problem. We have instructed our lawyers to send urgent messages to Symantec in an attempt to get this resolved as quickly as possible, but once again, current experiences are not giving us much faith in their responsiveness or sense of moral responsibility.

IMPORTANT: if you suffer from this problem and attempt to reinstall Pegasus Mail (assuming you use one of the workarounds to prevent NAV from deleting it as you do so), you MUST use the “Upgrade” option in the installer in order to retain access to your existing settings and data.

– David Harris –

  • http://soapboxcentral.110mb.com/ Stu Wilcox

    Folks,

    Norton’s has long be prone to ‘flag’ legitimate files as a virus, trojan, spyware etc., not to mention the heavy payload Norton’s put on a Windoze machine. Norton’s and Windoze has never co-existed without conflicts.

    Switch to AVG! It’s FREE, with FREE updates and it doesn’t ‘bog’ down your PC!!

    Get it HERE!

    http://free.grisoft.com/freeweb.php/doc/5390/lng/us/tpl/v5#avg-anti-virus-free

  • Dave Johnson

    Hi,

    I’d just like to follow up to the recommendation of AVG as a substitute for Norton (IMHO forget substitution, you’d be better off relying on intuition than one of Norton’s bloatware delights)

    Anyhow, personally I’m none too fond of AVG, delightful as it is for being a free anti-virus solution, it’s too slow and clumsy for my liking. I’d like to promote Avast! – it’s another free solution. They give away free 18month keys to any home user who asks for them, and in all the comparative reviews I’ve read it performs extremely well in comparison to most of the paid-for solutions.

    Give it a look if you want decent AV protection that doesn’t cost the earth. It’s neither expensive on resources nor finances. In fact it’s totally free on the latter :)

    It bugs me that everyone promotes AVG, just because it was the first. In my opinion it is now rather dated and in terms of performance and user friendliness is totally beaten by Avast.

    Have a look: http://www.avast.com

    Dave

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