Why Doesn’t My Insert Key Work?

by DanB

It’s frustrating. Something you have used for years stops working. It is not just that the process has changed. Sometimes it becomes more complicated. What am I talking about?

Today someone asked me how to fill in a form inside Microsoft Word 2007. This was not a document formatted as a form. The person who sent it had just put rows of __________ where the answers should go. As you expect typing on the lines caused the formatting to go all wacky. The solution is to press the “Insert” key on the keyboard and “Overtype” the underlines. Except my Insert key was not working.

A bit of quick research revealed that Microsoft decided to override the entire Insert/Overtype process. Why? Nobody knows. We just have to file that under unsolved mysteries.

Here is the way to replace the functionality of your “Insert/Overtype” in your copy of Microsoft Office 2007.

There are actually two changes you will want to make. First right-click on the status bar inside Word 2007. A menu will appear. Locate and click on the word Overtype. It looks like this:

Your status bar will show the word Insert or Overtype depending on which mode you are in. To change between the two all you need to do is click on the word Insert or Overtype. Word will toggle between the two modes each time you click.

Now you have an easy way to toggle Overtype mode but your Insert key still does not work. To enable your Insert key click the Office Button in the top left corner of Word. A menu will appear. Click the Word Options button at the bottom of this menu:

On the left side of the Word Options box chose Advanced. On the right side you should now find a check box labeled Use the Insert key to control overtype mode. Check that box then click OK.

Now the Insert key on your keyboard will toggle between Insert and Overtype.

A lot of work to replace some very basic functionality that has existed since the very earliest use of computers. Thank you very little Microsoft.

  • Apv
    Thank you so much. It would take ages to figure it out. Why Microsoft try to complicate things???
  • Mazzanda2003
    We thought our button was faulty until this article came to our rescue! thanks soo much - complaint needs sending to microsoft
  • Proctorr
    THANK YOU!!
  • Dr. M.
    thank you so much, your instructions were clear precise and it worked.  it is so nice to find that kind of help and remove a completely unnecessary source of frustration. i am going to bookmark your site
  • Jim
    Thanks. I was able to help my users because of this. Sometimes I wonder what is going on in the minds of MS developers.
  • Guest
    HELLPPED! THANK YOUUU!!
  • Guest
    THANK YOU FOR THIS!!!  I could not figure it out & other answers were not very clear, and therefore unhelpful.
  • Douglas Capozzalo
    What about Outlook? I don't see anything in Options to "turn on" the Insert key.
  • Guest
    Thank you!!  I thought my keyboard was not working.  Very much appreciated!
  • Tonya
    Thank you for sharing...  Very helpful!!!
  • guest
    thanks!!! what  relief I was sooo annoyed I couldn't press the damn key and click instead!
  • Courtneybubbles0
    THANK YOU!!!!!!!!!!
  • Venturegirl1980
    This is awesome. Thanks for the help. I'd been doing without it begrudgingly for months.
  • Its a great help.. I was just wondering why does it happen to the insert key. Thanx for enlightening the facts..<a<br>href="http://www.laptopbagfashion.co...">Leather Briefcase
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  • Ericb
    Thank you! I found that the ol' Insert/overtype function was missing under the very same circumstances.
  • Even though I was able to figure that out (believe it or not...I forgot how I did it): so thanks for your instruction, it really helped.
  • Lwcopley

    From 2010 user manual: Use overtype mode
    To change the overtype settings so that you can access overtype mode by pressing INSERT, do the following:
    1. Press ALT+F, T to open Word Options.
    2. Press A to select ADVANCED, and then press TAB.
    3. Press ALT+O to move to the Use the Insert key to control overtype mode check box.
    4. Press SPACEBAR to select the check box, and then press ENTER.
    To turn Overtype mode on or off, press INSERT.
  • Maura
    thank you soooooo much!!! you have no idea how much time you are saving me both at school and at work

    MC
  • Andrea G.
    THANK YOU!!!!!
  • Sivani
    Thank you so much! I was going nuts without my insert key.
    In Office 2010 you can find the word options under the File tab - Options
  • Gomezz
    Well Thank you from the people in the Office. But it does a key board remapping and effects note pad ect ect. Any work arounds for that
  • Thank you! I thought there was something wrong with my new laptop until I tried to use insert in IE and "insert" worked.
    BTW this also works in Office 2010.
  • Katia
    THANK YOU SOOOO MUCH!!
  • GB
    great article! this helps a lot
  • www.essentials4travel.com
    hey great Article, i've let my friends know about this one and even sent them a link :)
  • hermione granger
    wow thanks for that! i just became a genius at my work for showing everyone this!
  • sukh
    thanx dear,
  • Itbabe77
    Big help... I thought it was just my keyboard malfunctioning.
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