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	<title>TNPC News &#187; Communication</title>
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	<link>http://www.tnpcnewsletter.com/blog</link>
	<description>Asking better questions</description>
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		<title>Leverage Your Signature File</title>
		<link>http://www.tnpcnewsletter.com/blog/2009/05/29/165/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2009/05/29/165/#comments</comments>
		<pubDate>Fri, 29 May 2009 23:12:54 +0000</pubDate>
		<dc:creator>DanB</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Time Management]]></category>
		<category><![CDATA[signature]]></category>
		<category><![CDATA[timesaver]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/?p=165</guid>
		<description><![CDATA[A few days ago I sent you a strategy for leveraging your signature file. Do that and you will save time with every email you reply to. If you missed that email I&#8217;ve put it on the blog here:
http://www.tnpcnewsletter.com/blog/2009/05/24/how-is-your-signature/
A few people wrote and asked if this only worked with Outlook. Every email program I&#8217;m familiar [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>A few days ago I sent you a strategy for leveraging your signature file. Do that and you will save time with every email you reply to. If you missed that email I&#8217;ve put it on the blog here:</p>
<p><a href="http://www.tnpcnewsletter.com/blog/2009/05/24/how-is-your-signature/">http://www.tnpcnewsletter.com/blog/2009/05/24/how-is-your-signature/</a></p>
<p>A few people wrote and asked if this only worked with Outlook. Every email program I&#8217;m familiar with will let you edit your signature file. I have edited the signature inside Outlook Express, Windows Mail, Outlook, Thunderbird, Pine, Gmail, Kmail, Eudora and several others I&#8217;m sure. Those are just the ones I have experience with.</p>
<p>Some email programs let you use multiple signatures with is very nice. Set one for replies and one for new mails. Then make a nice one to use with your friends. If your program does not let you use multiple signatures there is still a solution. I&#8217;ll tell you about that in the near future.</p>
<p>Finally here&#8217;s a tip that helps me reply to emails quickly. As soon as I see an email that I plan to reply to I hit reply. I mean before even reading it. Then I&#8217;ll read and reply at the same time. Before I started doing this I would see a longer email and think &#8220;I want to reply to this&#8221; but because it was long it would get put off. Now I just hit reply  and answer that email as I go.</p>
<p>If you have tips or comments please leave them below.</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How is Your Signature?</title>
		<link>http://www.tnpcnewsletter.com/blog/2009/05/24/how-is-your-signature/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2009/05/24/how-is-your-signature/#comments</comments>
		<pubDate>Sun, 24 May 2009 22:56:59 +0000</pubDate>
		<dc:creator>DanB</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Time Management]]></category>
		<category><![CDATA[signature]]></category>
		<category><![CDATA[timesaver]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/?p=163</guid>
		<description><![CDATA[I was helping a good friend change their Outlook signature last
night. It was an interesting experience for me since Outlook isn&#8217;t
installed on any of my machines currently. Fortunately my memory
held up and we got the task accomplished. Oh I was working over the
phone too.
After the fact I spent a few minutes talking about signatures. We
all [...]]]></description>
			<content:encoded><![CDATA[<p></p><div>I was helping a good friend change their Outlook signature last<br />
night. It was an interesting experience for me since Outlook isn&#8217;t<br />
installed on any of my machines currently. Fortunately my memory<br />
held up and we got the task accomplished. Oh I was working over the<br />
phone too.</p>
<p>After the fact I spent a few minutes talking about signatures. We<br />
all know the standard signature &#8211; your name and other information<br />
you would like others to know. Some people like a cute saying in<br />
there. Others may reference a product they sell. But you can really<br />
do a lot more with your signature and save yourself some time in<br />
the process.</p>
<p>Here is a quick example. Say your email signature is this:</p></div>
<div></div>
<div>
<blockquote><p><em>SpongeBob SquarePants<br />
Eat at the Krusty Krab<br />
</em></p></blockquote>
</div>
<div></div>
<div>
<div>Easy enough. SpongeBob puts that as his default signature and away he<br />
goes. Every email he creates already has the signature in place.</p>
<p>How can you expand this and get more use from your signature? Here<br />
is a good start. What if you made your signature like this:</p></div>
</div>
<div>
<div>
<blockquote><p><em>Hi,</em></p>
<p><em>Thank you for writing.</em></p>
<p><em> </em><br />
<em>Sincerely,</em></p>
<p><em>SpongeBob SquarePants<br />
</em><em>Eat at the Krusty Krab</em></p>
<div><em> </em></div>
</blockquote>
<div>One of my friends answers questions by email all day. I recommended</div>
<p>to her to use the following for the base signature:</p></div>
</div>
<div></div>
<div>
<div>
<div>
<blockquote><p><em>Hi,</em></p></blockquote>
<blockquote><p><em>Thank you for writing.</em></p>
<p><em>You asked &#8221; ?&#8221;</em></p>
<p><em>Did that help? Let me know.</em></p>
<p><em>Sincerely,</em></p>
<p><em>SpongeBob SquarePants</em><br />
<em>Eat at the Krusty Krab</em></p></blockquote>
</div>
</div>
</div>
<div></div>
<p>My friend was typing this anyway. Now she simply copies their<br />
question, hits reply, pastes the question inside the &#8221; ?&#8221;.  Now she<br />
is off and running.</p>
<p>Expanding your signature file may seem like a small thing that only<br />
saves you a few seconds. That is true. But those few seconds spread<br />
over all the email you reply to day after day add up.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How to Reset your Voicemail password with AT&amp;T</title>
		<link>http://www.tnpcnewsletter.com/blog/2009/02/18/how-to-reset-your-voicemail-password-with-att/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2009/02/18/how-to-reset-your-voicemail-password-with-att/#comments</comments>
		<pubDate>Wed, 18 Feb 2009 21:28:21 +0000</pubDate>
		<dc:creator>DanB</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[password]]></category>
		<category><![CDATA[reset]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/?p=130</guid>
		<description><![CDATA[My wife has an iPhone. We had to get it replaced under warranty. Only problem was she couldn&#8217;t access her voicemail. I did a quick search and found the helpful instructions at Steve Cooley presents. The instructions are for iPhone but it will work with any AT&#038;T cellular account. You can find that post here:
http://somejunkwelike.com/wordpress/2007/12/05/password-for-iphone-voicemail/
]]></description>
			<content:encoded><![CDATA[<p></p><p>My wife has an iPhone. We had to get it replaced under warranty. Only problem was she couldn&#8217;t access her voicemail. I did a quick search and found the helpful instructions at Steve Cooley presents. The instructions are for iPhone but it will work with any AT&#038;T cellular account. You can find that post here:</p>
<p><a href="http://somejunkwelike.com/wordpress/2007/12/05/password-for-iphone-voicemail/">http://somejunkwelike.com/wordpress/2007/12/05/password-for-iphone-voicemail/</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Chance encounters&#8230;</title>
		<link>http://www.tnpcnewsletter.com/blog/2008/07/15/chance-meetings/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2008/07/15/chance-meetings/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 07:01:12 +0000</pubDate>
		<dc:creator>DanB</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[TNPC News]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/2008/07/15/chance-meetings/</guid>
		<description><![CDATA[It was a coincidence. I stopped for lunch at McDonald’s a few days ago. While I was standing in line a gentleman asked about the pen in my pocket. It turns out that he is a pen collector. One of my interests is pens – fountain pens specifically. His name is Jim. We sat down [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>It was a coincidence. I stopped for lunch at McDonald’s a few days ago. While I was standing in line a gentleman asked about the pen in my pocket. It turns out that he is a pen collector. One of my interests is pens – fountain pens specifically. His name is Jim. We sat down and enjoyed an interesting discussion about pens, watches, sales, communication, and chance meetings over lunch. Both of us were off our normal path. It was a chance meeting in an out of the way location.</p>
<p>Why bring this up? What chance meeting will you have today? Tomorrow? What will it lead to? You never know. My wife and I frequently meet people in the most unlikely places that share similar interests. I don’t think there is anything special we are doing other than showing an interest in the people we meet.</p>
<p>One of the things Jim and I discussed was how even common courtesies are missing in our daily lives. He and I had both spoken to the order takers with a friendly hello and a friendly goodbye. We watched the other people go through the line and didn’t see anybody else do the same. Why is that? It took no more time and just added a personal element to an otherwise routine interaction.</p>
<p>One of my mentors emphasized the distinction between frustration and fascination. He would speak about being in a traffic jam. You can be frustrated with the situation, or you can be fascinated with the various things going on around you.</p>
<p>So what does any of this have to do with productivity? Everything. Since your overall attitude affects everything you do it is important to keep a pleasant approach. Many times your productivity depends on the actions of another person. A little personal interaction can go a long way to helping everyone’s tasks go a bit smoother.</p>
<p>How interesting will your next interaction be? Do you have an interesting chance meeting to share? Go ahead and share it below. Who knows the information in your post may become a chance encounter for a random web surfer.</p>
<p>Have a productive day!<br />
~ Dan</p>
]]></content:encoded>
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		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>Gee, I wish I had thought of that.</title>
		<link>http://www.tnpcnewsletter.com/blog/2007/06/05/gee-i-wish-i-had-thought-of-that/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2007/06/05/gee-i-wish-i-had-thought-of-that/#comments</comments>
		<pubDate>Tue, 05 Jun 2007 13:37:56 +0000</pubDate>
		<dc:creator>Al Gordon</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Productivity]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/2007/06/05/gee-i-wish-i-had-thought-of-that/</guid>
		<description><![CDATA[For most of us, electronics are like the weather: we complain a
lot but don&#8217;t do anything about it. So periodically you come
across products that solve those complaints and make you wish
you had done more than just gripe. This is the first in an
occasional series of items I have found that intrigue me in that
way.
Top of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>For most of us, electronics are like the weather: we complain a<br />
lot but don&#8217;t do anything about it. So periodically you come<br />
across products that solve those complaints and make you wish<br />
you had done more than just gripe. This is the first in an<br />
occasional series of items I have found that intrigue me in that<br />
way.</p>
<p>Top of my list: SimulScribe (simulscribe.com). It is a $10-per-<br />
month voicemail service that you can use to replace your<br />
cellphone, office, or home voice mailboxes &#8211; or any combination<br />
of them. That alone is valuable, giving users a needed central<br />
collection point for messages. But the key innovation in<br />
SimulScribe is that it uses speech recognition technology to<br />
transcribe your voicemail and then sends it along to you as an<br />
email that contains both the transcript and an audio file.<br />
Transcriptions aren&#8217;t perfect &#8211; bad connections and certain<br />
voices fool it &#8211; but they are usually good enough to give you<br />
the gist of the message and let you assess its urgency. When in<br />
doubt, you play the audio.</p>
<p>This is a huge time-saver: no wasted calls to check on empty<br />
mailboxes; you get the messages as they come in. It is a plus<br />
for smartphone users, as you can discretely check your voicemail<br />
on screen without making a call. I personally find it helpful<br />
since I pay little attention to my cell while I am using my<br />
office phone and vice versa. My guess is that sooner or later,<br />
all voice mailboxes will work this way.</p>
<p>Check out the SimulScribe service here:</p>
<p><a href="http://www.simulscribe.com">http://www.simulscribe.com</a></p>
<p>© 2007 Al Gordon.</p>
<p>In addition to his computer interests, Al Gordon is a political<br />
and media consultant in the Boston area.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>3 Tips to Streamline Your Voicemail</title>
		<link>http://www.tnpcnewsletter.com/blog/2007/06/04/3-tips-to-streamline-your-voicemail/</link>
		<comments>http://www.tnpcnewsletter.com/blog/2007/06/04/3-tips-to-streamline-your-voicemail/#comments</comments>
		<pubDate>Mon, 04 Jun 2007 18:14:53 +0000</pubDate>
		<dc:creator>DanB</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[TNPC News]]></category>

		<guid isPermaLink="false">http://www.tnpcnewsletter.com/blog/2007/06/04/3-tips-to-streamline-your-voicemail/</guid>
		<description><![CDATA[TNPC Newsletter
by Dan Butler
04 June, 2007
Thank you for reading TNPC &#8211; I really appreciate it. This week
three easy tips to streamline your voicemail.
You can read this issue and previous issues at the blog:
 http://www.tnpcnewsletter.com/blog/category/newsletters/tnpc/
If you have a comment on this article please leave it at the blog.
~ Dan
3 Tips to Streamline Your Voicemail
 
by Dan [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><strong>TNPC Newsletter</strong><br />
<em>by Dan Butler</em><br />
04 June, 2007</p>
<p>Thank you for reading TNPC &#8211; I really appreciate it. This week<br />
three easy tips to streamline your voicemail.</p>
<p>You can read this issue and previous issues at the blog:</p>
<p><a href="http://www.tnpcnewsletter.com/blog/category/newsletters/tnpc/"> http://www.tnpcnewsletter.com/blog/category/newsletters/tnpc/</a></p>
<p>If you have a comment on this article please leave it at the blog.</p>
<p>~ Dan</p>
<h2>3 Tips to Streamline Your Voicemail<br />
<font size="3" face="Arial"><em /></font><em> </em></p>
<div><em><font size="3" face="Arial"><em>by Dan Butler</em></font></em></div>
<p><em> </em></h2>
<p><em> </em><em>Voicemail. It is all around us. Use these three easy tips to<br />
spend less time jumping through voicemail hoops. Some simple<br />
changes to the way you use your voicemail can bring big time<br />
savings and increase your information flow.</em></p>
<p><em> </em><em><span id="more-104"></span></em></p>
<p><em> </em><em>First I use the same plan with voicemail that I do with my<br />
email. In <a href="http://www.TameYourEmail.com/"><em>Tame Your Email</em></a> I recommend you only check your<br />
email three times a day. For me that is morning, noon, and<br />
afternoon. I actually check my personal email at night also. But<br />
for work use the three I just described.</em></p>
<p><em> </em><em>I put voicemail on the same schedule. <strong>Only check it three times<br />
a day. </strong></em></p>
<p><em> </em><em>&#8212;&#8211; <strong>Note</strong> &#8212;&#8211;<br />
If you are checking your work email/voicemail do the final check<br />
at least an hour before you leave. Why? If something has cropped<br />
up that needs your attention before leaving for the day you<br />
still have time to handle it. If you wait, you may find yourself<br />
staying late at the last minute.<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</em></p>
<p><em> </em><em>To make checking messages easy to remember I put both my email<br />
and my voicemail into a scheduler on my computer. Windows,<br />
Macintosh, and Linux operating systems all have built in<br />
schedulers. Simply set them to launch your email application at<br />
predetermined times. Then get in the habit of waiting for the<br />
scheduler to fire off before you check your email.</em></p>
<p><em> </em><em>For voicemail set your scheduler to pop up a little message<br />
window saying &#8220;Check your voicemail!&#8221; Simple and easy. If you<br />
scheduler does not have a way to pop up a message simply set an<br />
appointment with an alarm in your calendar or PIM. Set it to go<br />
every day you will be checking your messages.</em></p>
<p><em> </em><em>Second &#8211; encourage others to leave good messages</em></p>
<p><em> </em><em>You know what I mean. You call someone and ask them to call you<br />
with the details of something. They call get your voicemail and<br />
all they say is &#8220;Call me.&#8221; Why they didn&#8217;t leave the details you<br />
asked for is one of those mysteries of modern communication.</em></p>
<p><em> </em><em>How do you solve this? In your outgoing voicemail message tell<br />
your callers to leave a detailed message. In the past I have<br />
used a phrase like &#8220;don&#8217;t play phone tag &#8211; leave a detailed<br />
message so we can keep this moving forward.&#8221; At times I have<br />
also stated that without a detailed message I will not return<br />
the call.</em></p>
<p><em> </em><em>&#8212;&#8211; <strong>Note</strong> &#8212;&#8212;&#8211;<br />
Some people always get a call back regardless. You know who the<br />
people in your circle would be. Don&#8217;t ignore the really<br />
important people in your life.<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</em></p>
<p><em> </em><em>For people who repeatedly insist on just leaving a &#8220;call me&#8221;<br />
message I simply email them at my convenience and ask what they<br />
wanted. They pick up on the process pretty fast.</em></p>
<p><em> </em><em>The key is not to be rude and to encourage the flow of<br />
information.</em></p>
<p><em> </em><em>Third &#8211; <strong>Leave good messages yourself</strong></em></p>
<p><em> </em><em>The system I follow when leaving a voicemail:</em></p>
<p><em> </em><em>-    State my name<br />
-    Clearly state my phone number<br />
-    Leave the details of my message<br />
-    Repeat my name<br />
-    Repeat my phone number and best time to call me</em></p>
<p><em> </em><em>This sequence saves the other person time. They don&#8217;t have to<br />
replay to the message to catch your phone number.</em></p>
<p><em> </em><em>Strange fact: I use one phone number for all outgoing calls and<br />
a different number for incoming calls. The first number shows on<br />
Caller ID. Many people just call me back on the first number -<br />
which I never answer &#8211; and don&#8217;t listen to the message. Why? It<br />
is another mystery.</em></p>
<p><em> </em><em>Bonus Tip: <strong>Receive your voicemail as email<br />
</strong><br />
For your personal email you can use a service that takes the<br />
voicemail and forwards it to email. The file comes in as a sound<br />
file and you listen to it directly on your computer. This fits<br />
our check messages three times a day plan perfectly as the<br />
voicemail is already in the inbox when you check. It also gives<br />
you only one place to check for new information rather than two.</em></p>
<p><em> </em><em>The service I use for voicemail and fax is K7.net. The service<br />
is free and you can receive your faxes or voicemail in your<br />
email or check them over the Internet.</em></p>
<p><em> </em><em>K7.net assigns you a phone number to use in the 206 area code in<br />
the United States. With the inexpensive rates today the call is<br />
inexpensive. In fact many just assume that is a cell phone<br />
number.</em></p>
<p><em> </em><em>The potential downside to K7.net is your phone does not ring<br />
directly. That is a bonus to me as I prefer to return calls at<br />
predetermined times. The important people in my life already<br />
have my private phone numbers and call me directly. Anyone I<br />
need to speak to immediately receives a number I can be reached<br />
at in the message I leave them.</em></p>
<p><em> </em><em>&#8212;&#8211; <strong>Note</strong> &#8212;&#8211;<br />
If you use K7.net be aware that they will cancel your number<br />
after 30 days of inactivity. If you have an infrequently used<br />
fax number make sure to fax yourself something every week or so<br />
to keep it active. Why every week? If I wait longer than that I<br />
forget.<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</em></p>
<p><em> </em><em>There are other options for all of this.  <a href="http://www.dpbolvw.net/email-2454077-10422639">Skype</a> is a service I<br />
have been looking at lately. It is still to early to tell how I<br />
will use it. I find it very compelling so far. The quality is<br />
high and the price is right. I had good success with both audio<br />
and the video conferencing using just a simple webcam. The fact<br />
that Skype-to-Skype communications are encrypted to a degree is<br />
a bonus.</em></p>
<p><em> </em><em>To test the service I paid the $8.95 U.S. for unlimited calls to<br />
U.S. and Canada land lines and mobile phones for three months. I<br />
have not tested the incoming call/voicemail service. It may be a<br />
compelling alternative to K7.net for voicemail.</em></p>
<p><em> </em><em>More on Skype in a future article.</em></p>
<p><em> </em><em>Give these ideas a try and see if you spend less time keeping up<br />
with the information flow in your life. In a nutshell I am<br />
suggesting you spend less time checking voicemail and take steps<br />
to increase the information flow.</em></p>
<p><em> </em><em>Here are the resources mentioned in the this article:</em></p>
<p><em> </em><em>Tame Your Email:<br />
<a href="http://www.TameYourEmail.com"> http://www.TameYourEmail.com</a></em></p>
<p><em> </em><em>Skype:<br />
<a href="http://www.dpbolvw.net/email-2454077-10422639"> http://www.dpbolvw.net/email-2454077-10422639</a></em></p>
<p><em> </em><em>K7.net:<br />
<a href="http://www.k7.net"> http://www.k7.net</a></em></p>
<p><em> </em><em>Comments on this issue? Leave them at the blog:</em></p>
<p><em> </em></p>
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<div><em><a href="http://www.tnpcnewsletter.com/blog/">http://www.tnpcnewsletter.com/blog/</a>Talk to you soon. </em><em>~ Dan</em><em> </em><em>&#8211;<br />
© 2007 Dan Butler</em><em> </em><em>Dan Butler is the Editor-in-Chief of TNPCNewsletter.com and the<br />
author of the amazing book that shows you how to save your<br />
identity, get your email read, and put more time into the things<br />
you really enjoy&#8230;</em></p>
<p><em> </em><em>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br />
Tired of fighting identity thieves? Tired of all that junk in<br />
your email box? Want to have your messages seen by the people<br />
that matter? &#8220;Tame Your Email&#8221; reveals the secrets to taking<br />
control of your inbox while leaving the thieves and spammers<br />
out of sight and out of mind.<br />
<a href="http://www.TameYourEmail.com/">  http://www.TameYourEmail.com/</a><br />
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</em></p>
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Copyright 2007 Dan Butler<br />
All Rights Reserved.<br />
ISSN: 1522-4422</em></p>
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